IWQ Early Watch Agent is a tool based on KPI (key performance indicator) monitoring user’s work in a system, in real time.The tool was created on the basis of experiences in using the WTMS-ONE IWQ Planner system.
Its purpose is monitoring the work of users of the system in order to eliminate bad practices (e.g. registering data for an entire period in system during the final days before calculation of wages), which carry high risk of a mistake being made by a user and limit the current control over the actual amount of overtime and other extras.
Monitoring is parametrized depending on actuated functional areas per client. For example, the IWQ Forecaster module automatically monitors data such as variation of plan from employees’ needs, going beyond a pre-set tolerance. IWQ Early Watch Agent is a tool for coordinators.